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Privacy policy

Privacy Information Notification

Soap Folk collects personal information when you register with us or place an order for products or services. We use this information to provide the services requested, maintain guarantee records and, if you agree, to send you marketing information. We will never share your information with other companies .  We do not hold credit card details or payment information other than the content of your basket which allows us to help you if there is a problem with your order.  If you would like to view or  delete any data please feel free to contact us by email hello@soapfolk.com

Mailing lists

 As part of the registration process for our occasional e-newsletters, we collect personal information. We use that information for a couple of reasons: to tell you about new product launches, discounts and special offers . We don't  sell or trade email lists with other organisations or businesses.

We use a third-party provider called Omnisend, to deliver our newsletter. We gather statistics around email openings and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see  You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our e newsletters or by emailing us at hello@soapfolk.com

Changes to this privacy notice

We will review our privacy policy on a regular basis to make sure your personal information is always kept secure.